Who we are

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Thomas Nelson Managing Member

About With over 4 years of experience in IT support, system administration, and network operations, Thomas brings technical expertise and a client-focused approach to maintaining and optimizing complex IT environments. He specializes in GPU server systems, managed service provider operations, and comprehensive IT infrastructure management for businesses throughout the Austin area.

Technical Expertise

  • GPU Server Management & High-Performance Computing Systems

  • Windows Server Administration & Active Directory Management

  • Cloud Services & Microsoft Azure/Office 365 Administration

  • Network Infrastructure & Ubiquiti Cloud Management

  • Hardware Troubleshooting & System Optimization

  • PowerShell Scripting & Automation

Experience Highlights

  • 4+ years in IT support, system administration, and network operations

  • Managed 400+ endpoints across 40+ diverse business environments

  • Successfully deployed high-performance GPU servers for AI industry clients

  • Led seamless migrations of IT infrastructure including servers, data shares, and cloud services

  • Expertise in both on-premises and cloud-based solutions

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Bernardo Gallegos Managing Member

About With over 7 years of experience in IT infrastructure, data center operations, and network monitoring, Bernardo brings deep technical expertise and a proven track record of maintaining high-availability environments. He specializes in enterprise-scale IT equipment management, data center infrastructure, and comprehensive technical support for complex network environments. Currently combines hands-on technical skills with strong cross-functional collaboration to deliver reliable IT solutions.

Technical Expertise

  • Data Center Operations & Infrastructure Management

  • Network Monitoring & Incident Response

  • Linux Systems Administration & Troubleshooting

  • Enterprise Hardware Configuration & Deployment

  • Network Protocols (DNS, DHCP, SSL, TCP/IP)

  • ServiceNow & Advanced Ticketing Systems

  • Multi-OS Support (Windows, Mac, Linux)

  • Vendor Management & Asset Tracking

Experience Highlights

  • 7+ years managing mission-critical IT infrastructure for Fortune 500 companies (Amazon/AWS)

  • Successfully maintained IT services across multiple data centers supporting 24/7 operations

  • Achieved 95% uptime through proactive asset management and strategic vendor partnerships

  • Reduced incident resolution time by implementing efficient troubleshooting workflows

  • Led cross-functional collaborations on network infrastructure upgrades and deployments

  • Expertise spanning from warehouse-scale operations to high-security data center environments

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Brian O’Connor Managing Member

About With over 7 years of experience in IT support, computer security, and network administration, Brian brings a problem-solving mindset and genuine passion for helping clients leverage technology effectively. He specializes in creating secure, efficient IT environments for small to medium businesses throughout the Austin area.

Technical Expertise

  • Network Design & Security Implementation

  • Windows Server Administration & Active Directory

  • Virtualization and Hypervisor Technologies (VMware, Proxmox, Xen)

  • Linux Server Deployment and Configuration

  • Hardware Troubleshooting & System Optimization

  • Cloud Architecture (GCP, Azure, AWS)

  • Software Development (Java, Python, C,

    C++, Prolog, Scheme/Lisp)

  • Scripting (Bash, PowerShell)

  • Computer Security / Penetration Testing Expertise (Wireshark, Burp Suite, Metasploit, Snort, Kali Linux)

  • Reverse engineering / firmware analysis experience (Binwalk, IDA-Pro, Ghidra)

Experience Highlights

  • 7+ years in IT support and consulting

  • Specializes in secure network infrastructure and software implementations

  • Designed advanced web applications utilized by thousands of end-users

  • Expertise in data recovery and backup solutions

  • Implemented advanced sustainability technologies

  • Identified key vulnerabilities in well-known free and open source software programs

Contact us

Ready to get your technology running smoothly? Fill out the form below, and one of our experienced IT professionals will reach out promptly to schedule your consultation.

Alternatively, you can email us directly at info@crowncircuit.com.

We look forward to helping you with all your technology needs.